Help

How can we help?

Answers about enrollment, the course and exam, your certificate, membership, team enrollment and your account. If you do not find what you need, email us and a person replies within one business day.

Enrollment and payment

How much does the AIMP certification cost?

Enrollment is a one-time fee of $695, or $595 for IAIM Members. It covers the twelve modules, the toolkit, the capstone review, the final exam and your digital certificate. There are no graduation fees or hidden costs. Keeping the credential current costs $149 a year through the renewal course, and renewal is included in the AIMP Certified tier ($229 a year).

What is the refund policy?

Enrollment fees are non-refundable once course access has been granted, because the course is delivered digitally and immediately. Nothing in this limits any refund right you have under the law that applies to you; see the terms for details. If you have questions about whether the program is right for you, email support@iaim.ai before you enroll and we will give you a straight answer.

Is financial assistance available?

Yes. IAIM runs a need-based Financial Assistance Program reviewed case by case and subject to available funds. Apply on the Financial Assistance page.

How do I get the member price?

Log in with your IAIM member account before you check out. The member price on the certification ($595 instead of $695) is applied automatically. AIMP Certified tier holders renew at no extra cost.

Can I buy the certification for someone else?

Yes. Use Give AIMP: the recipient receives a personal enrollment code by email as soon as your payment clears and enrolls with their own account.

Which payment methods do you accept?

Card payments through Stripe at checkout. IAIM never sees or stores your card number. Organizations can be invoiced.

The course and the exam

How long does the program take?

About sixteen hours for the twelve modules, eight to twelve hours for the capstone and 90 minutes for the exam. The program is designed to be completed in four to eight weeks alongside work. There is no deadline and no timer on the course, and your progress is saved as you go.

Is the program online?

Yes. AIMP is delivered 100% online through the IAIM student portal. Lessons, quizzes and the exam work on phones, tablets and desktops.

Who can enroll? Do I need a technical background?

Anyone. There are no prerequisites. The program is written for executives, managers, policy and compliance professionals, consultants and technical leads; no programming is required and none is taught. If you can read a business case, you can complete this program.

How does the final exam work?

50 questions drawn at random from a bank of 200 covering all twelve modules, 90 minutes, 80 percent to pass, 3 attempts. Each attempt is a fresh draw, and your results page shows which areas to review. Module quizzes can be retaken without limit.

What is the capstone?

An AI Implementation Plan for your own organization (or a composite), written with the toolkit and submitted as a document. IAIM reviews it against the published six-criterion rubric and sends written feedback six days after you submit; one resubmission is included. The review is prepared with AI assistance and issued by the IAIM program reviewer.

Is there a practice exam?

Yes. The AIMP Practice Exam Pack has forty-eight applied questions across all twelve modules with explained answers and unlimited attempts. It is written for practice and is not taken from the final exam. It costs $39 on its own and is included in the AIMP Professional Bundle.

Certificate and renewal

What form does the certificate come in?

As soon as you pass the final exam, your AIMP certificate is issued digitally with your name, the completion date, a unique Certificate ID and a QR code. Anyone can confirm it on our Certificate Verification page, and you can add it to your LinkedIn profile from your account.

Is the certification valid in my state or country?

AIMP is a professional credential issued by IAIM, delivered online. It is not a government license, it is not tied to any state or country, and it is not accredited by a third-party body: its value rests on the published credential standard, the assessment behind it and public verification, which anyone can check from anywhere with the certificate ID.

How long is AIMP valid, and how do I renew?

Your certification is valid for one year from the date you earn it. Ninety days before it expires, the annual renewal course opens to you: an updated course on the year's developments in AI management, followed by a 50-question exam. Renewal is $149 a year, or included if you hold the AIMP Certified tier.

What happens if I do not renew in time?

If the renewal course is not completed by your expiry date, the certification expires and its verification page says so. You can still renew at the same $149 for up to 12 months after the expiry date, and the new year runs from the day you complete the renewal course. After 12 months the certification can no longer be renewed, and the full AIMP program must be completed again.

How do I share my credential?

From your student portal: add it to LinkedIn in one click, share your public verification page, and, if you wish, list yourself in the AIMP Directory.

Membership

How does billing work?

The monthly plan renews automatically every month at $15 and the annual plan every year at $149, until you cancel. If a price ever changes, we tell you before it applies to you, and you can cancel online at any time.

How do I cancel?

Online, from your account page, at any time: choose Pause or cancel, then Cancel membership. No phone call or email needed. You keep member access until the end of the period you have paid for, and you are not charged again.

What does the free account include?

The monthly IAIM Briefing, two member articles a month on top of the open library, the AI readiness assessment and Module 0 of the AIMP program. No card required.

I am AIMP certified. Do I need a membership?

Your credential does not depend on one. The AIMP Certified tier ($229 a year) adds every member benefit, your annual renewal (otherwise $149) and a listing in the AIMP Directory. If you prefer, renew on its own for $149 a year.

Can I pause instead of canceling?

Yes. When you choose Pause or cancel on your account page, you can pause for one, two or three months instead of canceling. There are no charges while paused, your rate stays the same, and it restarts automatically; you can resume earlier.

Organizations

Can my organization enroll a team?

Yes, a team of any size, with one invoice. Team leaders get a dashboard with each person's progress and certificate, and can add people by email or by pasting a list. Seat discounts start at five people: 10 percent off for 5 or more, 15 percent for 10 or more and 20 percent for 25 or more. Request team pricing on the For Organizations page.

What is the AIMO kit?

Seven working documents for setting up and running an AI Management Office: charter and strategy, code of conduct, governance framework, talent and adoption, project management, integration and performance tracking. It is sold on its own, for $395.

How do I see my team's progress?

Team leaders see a dashboard in their student portal with each person's progress, status and certificate, and can download a CSV report at any time.

Account and access

I cannot log in.

Use "Lost your password?" on the login page to receive a reset link by email. Your login is the email address you used at checkout. Still stuck? Email support and we will help.

Where is my certificate?

In your student portal, under Your AIMP credential, with your public verification page. The PDF downloads from there.

Where are the toolkit and templates?

In the Library section of your student portal and inside the course. Downloads are always the current version.

How do I stop reminder emails?

Every reminder email has a link at the bottom to stop reminders. Messages about your grades, certificate and purchases still arrive.

How do I update my card or change plans?

From your account page: update the card, switch between monthly and annual, pause or cancel.

Still need help?

Talk to a person.

Email support@iaim.ai, 9:00am to 5:00pm Pacific, Monday to Friday. We reply within one business day.

  • Students: include the email you enrolled with.
  • Certificates: include your certificate ID if you have it.
  • Teams: use the team enrollment form for pricing.