Privacy Policy

Last updated: October 16, 2026

This policy explains what personal information The Institute of Artificial Intelligence Management (“IAIM”, “we”) collects through iaim.ai, why, who receives it, how long we keep it and the choices you have. Mailing address: PO Box 3424, Merced, CA 95340. Questions and requests: support@iaim.ai.

What we collect, and why

Information	When	Why we use it
Name, email address, username and password	When you create an account or buy something	To run your account, deliver what you bought and contact you about it
Billing name and address, order details	At checkout	To take payment, keep accounting and tax records and prevent fraud. Card numbers go directly to Stripe; we never see or store them
Course progress, quiz and exam results, capstone documents and our feedback	While you take the AIMP program	To run the course, evaluate your work, issue your certificate and help you if you get stuck
Certificate details (name, certificate ID, dates, status)	When you are certified	To publish your public verification page, so that anyone you share it with can confirm it
Directory listing (title, organization, location, LinkedIn link)	Only if you choose to be listed	To show your listing in the AIMP directory; you can remove it at any time
Membership plan and billing status	If you join	To provide member benefits, renew, pause or cancel your membership
Assessment answers, name, role and organization	If you take the AI readiness assessment	To produce and email your report
Email address	If you subscribe to the IAIM Briefing	To send the briefing after you confirm; every issue has a one-click unsubscribe
What you write in a form (team, consultation, partnership, sponsorship, contact, financial assistance, affiliate)	When you send it	To reply and follow up on your request
Gift recipient’s name and email, and your message	When you buy a gift	To send the recipient their enrollment code
Community posts	When you post	To show them to other members
Device and usage information (IP address, browser, pages visited)	When you visit	To keep the site secure, measure how it is used and fix problems

Who receives it

We do not sell personal information, and we do not share it for cross-context behavioral advertising. We use these service providers, who process it for us under contract:

Stripe (through WooCommerce Payments and Paid Member Subscriptions) to process card payments.
Our hosting provider to host the site, its database and our email.
Google: Google Analytics to measure how the site is used.
Anthropic, whose AI model assists in evaluating capstone submissions against the rubric. Your capstone document is sent for that purpose only; a person reviews borderline results.
Telegram, which our staff use for internal alerts about new requests and capstones awaiting a decision; an alert can contain the name, organization and email in a request.
LinkedIn receives your certificate details only if you choose to add the credential to your profile.

We may also disclose information when the law requires it, to protect people’s safety or our rights, or as part of a sale or reorganization of IAIM, in which case this policy continues to apply. If your organization bought your seat, your organization’s administrators can see your name, email, progress, status and certificate dates.

Cookies

We use cookies that the site needs to work (signing in, the cart and checkout, remembering choices), security and performance cookies, and Google Analytics cookies to measure use. You can block or delete cookies in your browser; the site needs the essential ones to let you sign in and buy.

How long we keep it

Account, course and certificate records: while your account exists, and certificate records for as long as a certificate can be verified, so that it stays checkable.
Orders and payment records: as long as tax and accounting law requires, usually seven years.
Capstone documents: until your evaluation is complete and for [period to be confirmed] afterwards, for appeals and quality review.
Assessment results and form requests: [retention period to be confirmed]. Newsletter subscriptions: until you unsubscribe.

Your choices and rights

You can see and update most of your information in your account. You can unsubscribe from the briefing and from reminder emails with the link in each email, and remove your directory listing in your portal.

You can also ask us to tell you what personal information we hold about you, to correct it, to give you a copy, or to delete it. California residents have these rights under the California Consumer Privacy Act, including the right to know, delete and correct, and the right not to be discriminated against for using them; residents of other states and countries may have similar rights. Email support@iaim.ai from the address on your account (or let us verify you another way) and we will respond within the time the law requires. You can use an authorized agent. Some information we must keep, for example order records required for tax and the records behind an issued certificate.

Security

We protect the site with encrypted connections, access controls, security monitoring and regular updates. Paid documents and capstone files are stored where they cannot be reached by a direct link. No system is perfectly secure; if we learn of a breach that affects you, we will tell you as the law requires.

Children

The site is for adults and professionals. We do not knowingly collect information from children under 16.

Changes

We will update this policy when our practices change. The date at the top shows the latest version; we will email account holders about material changes.